pisowin Terms and Conditions for Filipino Players

You must be at least 21 years of age to register and use the pisowin platform, in accordance with Philippine gaming regulations. By creating an account, you confirm that you are a resident of the Philippines and that all information you provide during registration is accurate, complete, and up to date. Each player is permitted to hold only one account; duplicate accounts may be suspended without prior notice. You are solely responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. If you suspect unauthorised access to your account, you must notify our support team immediately. pisowin reserves the right to request identity verification documents at any time to confirm eligibility and comply with applicable regulations.

All transactions on pisowin are conducted in Philippine pesos (PHP) using GCash and Maya as the supported payment methods. Deposits are credited to your account promptly upon successful processing by your chosen payment provider. Withdrawals are processed back to the same GCash or Maya wallet used for the most recent deposit, subject to identity verification and any applicable wagering requirements. pisowin does not charge fees on standard deposits or withdrawals, but your payment provider may apply their own transaction limits or charges. Withdrawal processing times may vary depending on your VIP tier level, with higher-tier members receiving priority processing. Any attempt to use fraudulent payment methods or to exploit payment processes will result in immediate accountsuspension and forfeiture of any pending balances.

All bets placed on the pisowin platform are final once confirmed, and no cancellations or amendments are permitted after a bet has been accepted by the system. Sports betting markets — including PBA basketball, NBA games, and football — are subject to the specific rules of each event, and pisowin reserves the right to void bets in cases of obvious pricing errors, data feed failures, or event cancellations. For slots, all game outcomes are determined by certified random number generation, and results are final upon completion of each spin. Bonus funds and free spins are subject to wagering requirements that must be met before any associated winnings can be withdrawn; full details of any active promotion are displayed at the time of the offer. Attempting to exploit game mechanics, use automated betting software, or engage in any form of collusion will result in account suspension and forfeiture of winnings. pisowin reserves the right to review and void any bets or winnings that are determined to have been obtained through irregular or prohibited activity.

Participation in the pisowin VIP programme is automatic for all registered accounts, and tier progress is calculated based on qualifying activity across both sports betting and slots. VIP tier benefits — including enhanced bonus rates, faster withdrawal processing, and priority support — are subject to change at pisowin's discretion, and players will be notified of any material changes in advance where reasonably practicable. Tier status is reviewed on a rolling basis, and accounts that fall below the qualifying activity threshold for a given tier may be moved to a lower tier at the next review period. VIP rewards and bonuses cannot be transferred between accounts, exchanged for cash outside of the standard withdrawal process, or combined with other promotional offers unless explicitly stated. pisowin reserves the right to modify, suspend, or discontinue the VIP programme at any time, with reasonable notice provided to affected members. For full details of the current tier structure and benefits, please visit the VIP page.

pisowin reserves the right to suspend, restrict, or permanently close any account that is found to be in breach of these Terms and Conditions, without prior notice in cases where immediate action is necessary to protect the integrity of the platform. Grounds for suspension include, but are not limited to: providing false registration information, operating multiple accounts, engaging in fraudulent payment activity, attempting to manipulate game outcomes, or violating responsible gaming obligations. Upon account closure, any remaining balance that is not subject to forfeiture will be returned to the player's verified GCash or Maya wallet after a standard review period. Players who wish to voluntarily close their account may do so by contacting the support team, and self-exclusion options are available through the Responsible Gaming page. pisowin will cooperate fully with any lawful regulatory or law enforcement request relating to account activity. Decisions regarding account suspension are made at pisowin's sole discretion and are final unless successfully appealed through the formal dispute process.

pisowin collects and processes personal data in accordance with our Privacy Policy, which forms part of these Terms and Conditions and should be read alongside them. By registering an account, you consent to the collection, storage, and use of your personal information for the purposes of account management, identity verification, payment processing, and platform improvement. Your data will not be sold to third parties for marketing purposes, and access is restricted to authorised personnel and service providers who require it to operate the platform. pisowin uses industry-standard security measures to protect your personal information, but cannot guarantee absolute security against all possible threats. You have the right to request access to, correction of, or deletion of your personal data, subject to any legal obligations that require us to retain certain records. For full details of how your data is handled, please review the Privacy Policy page.

pisowin is committed to promoting responsible gaming and providing Filipino players with the tools they need to manage their activity safely. All registered players are encouraged to set personal deposit, loss, and session time limits through their account settings, and these tools are available at no cost to all account holders. Players who believe they may have a gambling problem are strongly encouraged to visit the Responsible Gaming page for information on self-exclusion, cooling-off periods, and external support resources available in the Philippines. pisowin staff are trained to identify signs of problem gambling and may proactively reach out to players whose activity patterns suggest they may need support. Underage gambling is strictly prohibited, and pisowin employs age verification measures at registration and during ongoing account reviews to enforce this policy. By using the platform, you confirm that you are gambling for entertainment purposes and within your personal financial means.

pisowin reserves the right to update or amend these Terms and Conditions at any time, and the most current version will always be available on this page with the date of the last update clearly indicated. Material changes that affect player rights or obligations will be communicated to registered account holders via the contact details on file, with reasonable advance notice where possible. Continued use of the platform after any update to these Terms constitutes acceptance of the revised version. If you do not agree with any changes, you should stop using the platform and contact support to arrange account closure. It is your responsibility to check this page periodically to stay informed of any updates. For questions about these Terms, please visit the FAQ page or reach out to our support team directly.